Our Story

Return and Refund Policy

At Everfunk, we take great pride in the quality, craftsmanship, and fit of our curated apparel, including our premium jeans, blazers, and denim collections. We understand that shopping for clothing online requires confidence, and finding the perfect fit is essential. If you are not completely satisfied with your purchase from [https://everfunk.com](https://everfunk.com), we are here to support you with a straightforward, fair, and transparent return and refund process.

This Return and Refund Policy applies to all items purchased directly through our online store. By finalizing a purchase on Everfunk, you acknowledge and agree to the guidelines, timelines, and fees outlined below.

1. Core Policy Overview

To provide complete clarity upfront, here is a breakdown of our foundational policy structure for all domestic orders:

• Return Window: You have exactly 30 calendar days from the date of delivery to request a return.
• Accepted Product Conditions: Items must be entirely unused, unworn, unwashed, and have all original tags attached.
• Return Initiation Method: All return requests must be formally submitted via email to support@everfunk.com.
• Return Shipping Fee: The shipping cost is the customer's responsibility, and a flat $10 fee will be deducted directly from your final refund amount.
• Restocking Fee: Everfunk does not charge any restocking fees ($0.00).
• Defective or Damaged Items: Covered 100% by Everfunk with a free return shipping label provided.
• Refund Processing Window: Your refund will be processed within 10 business days after our warehouse team inspects and approves the item.

2. The 30-Day Return Window

You have exactly 30 calendar days from the date your package was marked as "Delivered" by the shipping carrier (USPS, UPS, or FedEx) to apply for a return or an exchange.

The return request must be submitted via email, or the return package must be postmarked and sent back to our fulfillment center within this 30-day timeframe. Any return requests or physical packages received outside of this 30-day window will be ineligible for a refund, store credit, or exchange. In such instances, the items will be returned to the customer at their expense.

3. Product Eligibility and Conditions

To ensure fairness and to maintain high standards of hygiene and quality for all customers, returned apparel must meet strict criteria to pass our warehouse inspection.

Eligible Items

• Jeans and Denims: Must be completely clean, free of scent (perfumes, detergents, smoke), and display zero signs of stretching, fabric pulling, creasing from prolonged wear, or denim distressing that was not part of the original design.
• Blazers: Must retain their structural integrity, with no collar staining, deodorant marks, wrinkles from wear, or pocket tearing. All structural and decorative buttons must be intact.

Required Product State

To receive a full refund or exchange authorization, your items must be in the following condition:

1. Unworn and Unused: The item must only have been tried on briefly indoors to check for sizing and fit. It must not have been worn out or utilized for any daily activities.
2. Unwashed: Clothing that has been put through a washing machine, dryer, or professional dry-cleaning service is strictly ineligible for a return.
3. Original Tags Attached: All factory tags, price tags, brand labels, and barcode stickers must remain securely attached to the garment in their original placement.
4. Original Packaging: The items should be neatly folded and placed inside their original clear protective bags and box/mailer whenever possible to prevent transit damage.

Warning: Items returned with pet hair, lint, makeup stains, alterations, missing buttons, or detached tags will be rejected during our inspection process and will not be eligible for a refund.

4. Return Shipping Methods and Costs

The financial responsibilities and methods associated with returning an item depend on the reason for the return. We distinguish clearly between standard returns (change of mind, size mismatches) and returns caused by errors or product defects.

Standard Returns (Change of Mind / Fit Issues)

If you are returning your jeans, denim, or blazer because you do not like the style, ordered the incorrect size, or changed your mind, the following conditions apply:

• Shipping Cost: The freight and shipping expenses associated with sending the item back to our facility are the sole responsibility of the customer.
• Return Processing Fee: A flat $10.00 return processing fee will be deducted directly from your final refund amount to offset the operational costs of handling and re-warehousing.
• Restocking Fees: Everfunk does not charge a separate restocking fee. Your only out-of-pocket cost is the standard processing deduction.

Defective, Damaged, or Incorrect Items

If our team made an error, or if your package arrived compromised, we will rectify the situation immediately at zero cost to you.

• What Qualifies: A product is considered defective if it arrives with broken zippers, severe structural tearing, missing buttons upon arrival, structural fabric defects, or if the incorrect item, color, or size was shipped to you.
• Reporting Window: You must report a damaged or incorrect item within 24 hours of delivery by emailing support@everfunk.com. Please include clear photos of the defect or the incorrect item received.
• Resolution Costs: Once validated, Everfunk will issue a prepaid return shipping label via email. You will not pay for return shipping, and the $10.00 processing fee will be completely waived. We will issue a 100% full refund or ship a replacement item free of charge.

5. Step-by-Step Return Procedure

To initiate a return smoothly, please follow this step-by-step procedural framework:

1.Request Return Validation:Within 30 Days of Delivery.

Email our support desk at support@everfunk.com. Provide your full name, order number, and explicitly state which items you wish to return (e.g., Slim-Fit Denim Jeans, Navy Wool Blazer). State the reason for your return.

2.Receive Authorization and Address:1-2 Business Days.

Our customer care team will review your request. If eligible, we will reply with an official Return Authorization text and provide the exact designated return warehouse address. Do not mail packages to the origin address displayed on your initial shipping label, as it cannot accept returns.

3.Pack Your Garments Securely:Customer Action.

Carefully fold the apparel and place it inside its original packaging with all tags attached. Include a copy of your original invoice or a note stating your order number inside the package so our warehouse staff can easily identify your shipment.

4.Ship and Retain Tracking:Carrier Drop-Off.

Purchase a shipping label from your preferred commercial carrier (USPS, UPS, or FedEx). We highly recommend using a service that includes a digital tracking number and proof of postage. Everfunk is not legally liable or financially responsible for return packages that are lost, delayed, or damaged in transit back to our facility.

6. Inspection and Refund Timelines

Once your return package arrives at our designated facility, it undergoes an automated check-in and manual inspection sequence.

The Evaluation Process

• Fulfillment Check-In: Please allow 2 to 3 business days from the day your tracking link indicates the package arrived at our facility for our warehouse crew to unpack and log your items.
• Condition Assessment: A quality control specialist will evaluate the garments to verify that they are unworn, clean, unwashed, and retain all original tagging structures.

Refund Issuance

• Approval Notification: Once the inspection is complete and approved, an automated notification will be dispatched to your email address confirming that the return has been validated.
• Refund Method: Approved refunds are credited back exclusively to the original method of payment used during the initial checkout transaction (e.g., your specific credit card, debit card, or verified digital wallet). We cannot issue a refund to an alternate bank account or card for security and fraud prevention reasons.
• Processing Speed: The credit will automatically display on your financial statements within 5 to 10 business days from the date of approval. The exact timeline depends on your banking institution's processing procedures.

In general, the total turnaround expectation averages between 8 to 15 business days from the time the carrier delivers the package back to our warehouse.

7. Exchanges and Order Cancellations

Standard Exchanges

If you love your selected Everfunk blazer or jeans but simply require a different size or alternative colorway, we handle exchanges via a direct refund-and-replace method to save you transit time:

1. Initiate a standard return for your original item by emailing support@everfunk.com.
2. Once your return is authorized, you may immediately place a completely new order for the preferred size or color directly on [https://everfunk.com](https://everfunk.com).
3. This process ensures your new item is secured before it sells out, and avoids waiting for warehouse processing cycles. Your original item will be fully refunded minus the $10 processing fee upon arrival at our facility.

Cancellations and Prior-to-Shipment Modifications

As outlined in our shipping framework, our processing system begins preparation swiftly after our 5:00 PM EST daily cutoff time.

• Before Cutoff: If you request a cancellation before your order has entered the physical picking process, we will cancel it immediately and issue a 100% full refund.
• After Cutoff: If your order has already been packed or transferred to USPS, UPS, or FedEx, it cannot be canceled or modified. You must wait to receive the package and follow our standard 30-day return process.

8. Customer Support Contact Information

We are fully dedicated to providing personal, professional service to ensure your return experience is positive and smooth. For all return status lookups, policy inquiries, or damage reports, please connect with us directly through our official channels:

• Customer Support Email: support@everfunk.com
• Dedicated Service Hours: 8:00 AM – 7:00 PM (EST), Monday through Saturday

When reaching out, please include your exact 5-digit or 6-digit order number in the email subject line to enable our agents to assist you efficiently. All inquiries received during operational hours are addressed within 24 business hours.